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Open SellerTower

User guide

Guide home Products & inventory: start here

Getting started

Overview What is SellerTower Core concepts Quick start: your first sale

Accounts & access

Overview Creating your account Choosing a plan at signup Signing in Passwords & security Invited staff: first sign-in Troubleshooting sign-in

Plans & billing

Overview How plans work Comparing plans Upgrading & downgrading Seats & add-ons Payment & the customer portal Cancelling & moving to Free

Your business & stores

Overview Business profile Stores Store statuses & deletion The Administrator

Team

Overview Staff & seats Inviting staff Roles & permissions Custom roles Activity log

Products

Overview Creating a product Product types Product fields reference Categories Images Bulk edit Bulk import (CSV)

Inventory

Overview How inventory works Linking products to stores Adjusting stock Batches & expiry Low stock & out of stock Quarantine Stock history Labels & printing

Discounts

Overview How discounts work Discount types Rules & scheduling Combining discounts Codes & usage limits

Customers

Overview Managing customers Customer groups Store credit Import & export

Orders & invoices

Overview Creating an order How pricing works Order status Payment status Recording payments & deposits Fulfilment status & types Dine-in & tables The fulfilment board Editing & cancelling orders How invoices work Correcting an issued invoice Sharing invoices & payment links

Returns & refunds

Overview Returns What happens to returned stock Refunds Refunding as store credit Automatic vs manual refunds

Analytics

Overview The home dashboard The metrics pages Metric definitions Drill-downs Date ranges & plan history Exports & reports

Settings

Overview User settings Business settings Billing settings

Reference

Overview Glossary Permissions reference Plan capabilities Error messages CSV templates FAQ

Guide home Products & inventory: start here

Getting started

Overview What is SellerTower Core concepts Quick start: your first sale

Accounts & access

Overview Creating your account Choosing a plan at signup Signing in Passwords & security Invited staff: first sign-in Troubleshooting sign-in

Plans & billing

Overview How plans work Comparing plans Upgrading & downgrading Seats & add-ons Payment & the customer portal Cancelling & moving to Free

Your business & stores

Overview Business profile Stores Store statuses & deletion The Administrator

Team

Overview Staff & seats Inviting staff Roles & permissions Custom roles Activity log

Products

Overview Creating a product Product types Product fields reference Categories Images Bulk edit Bulk import (CSV)

Inventory

Overview How inventory works Linking products to stores Adjusting stock Batches & expiry Low stock & out of stock Quarantine Stock history Labels & printing

Discounts

Overview How discounts work Discount types Rules & scheduling Combining discounts Codes & usage limits

Customers

Overview Managing customers Customer groups Store credit Import & export

Orders & invoices

Overview Creating an order How pricing works Order status Payment status Recording payments & deposits Fulfilment status & types Dine-in & tables The fulfilment board Editing & cancelling orders How invoices work Correcting an issued invoice Sharing invoices & payment links

Returns & refunds

Overview Returns What happens to returned stock Refunds Refunding as store credit Automatic vs manual refunds

Analytics

Overview The home dashboard The metrics pages Metric definitions Drill-downs Date ranges & plan history Exports & reports

Settings

Overview User settings Business settings Billing settings

Reference

Overview Glossary Permissions reference Plan capabilities Error messages CSV templates FAQ

2026-08-29

Metric drill-downs

Open any analytics figure to see the records behind it.

The user guide covers this area in full.