Invited staff: first sign-in
Accepting an invitation and creating your staff account.
Your Administrator added you to the team, and SellerTower emailed you an invitation link. Opening it is how your account comes to exist.
Who can do this: anyone holding an invitation email.
Before you start: the email — and, for later, the business alias you will sign in with (it is part of the invitation link; note it down, or ask whoever invited you).
Accepting the invitation#
- Open the link in the invitation email. You land on Accept invitation — "Enter your details to create your account."
- Fill in your First name, Last name, and a password (at least 8 characters with an uppercase letter, a lowercase letter, a number and a special character).
- Press Accept invitation.
You'll see "Invitation accepted — you can now sign in with your new password." and be taken to the sign-in page.
Signing in afterwards#
Every sign-in from now on: pick the Staff box, enter the Business alias, your email and your password — see Signing in.
If something is off#
- "This invitation link is invalid or has expired." — links are short-lived on purpose. Ask your Administrator to send a fresh invitation; nothing is lost.
- "We couldn't check your invitation just now. Please try again in a moment." — a network hiccup, not a dead link. Retry the same link.
- "No seats available"-style refusal — the business has no free staff seat right now. Your link stays valid: once your Administrator frees or buys a seat, accepting works. (What you can and cannot see is decided by the roles you were given — that story lives in Roles & permissions.)
Related pages#
Signing in · Inviting staff (for the Administrator's side) · Passwords & security