Creating a product
Adding products, editing them, and the rules around deleting.
A product is a business-wide catalogue record — one entry, shared by every store. A store sells it only after you link it to that store's inventory; creating the product is step one.
Who can do this: the built-in Inventory Manager role (and Admin) has full catalogue control; Store Admins and Cashiers can look products up but not change them.
Adding a product#
Products → Add product opens a two-step wizard.
The essentials, in the order you meet them:
- Product name — required, and unique across your business (capitalisation doesn't make "tea" and "Tea" different products).
- Product type — standard unless you have a reason; the five types and what they change are on Product types. The type cannot be changed after the product is created, so decide it here.
- Status — Active sells; Draft keeps it out of the way while you finish it; Archived retires it from the working list. All three are yours to set at any time.
- SKU and barcode — leave them blank and valid codes are generated. If you type your own, the format is strict; see the field reference.
- Price — a fixed-price product must have a real price; a product priced at the till uses a different pricing strategy instead of a zero.
- Images — one primary plus up to four more, picked from the shared image library.
- Stores — pick which stores to link the product to as part of the save. If some links fail, the product still exists — the toast "Product created, but some store links failed" tells you to finish the linking from the inventory side.
If anything is wrong the page refuses the save — "Please address the validation errors before saving" — and lists every problem at the top.
Editing#
A product's detail page and its edit form are the same page: it opens read-only, and Edit product unlocks it. Only what you actually changed is saved, and saving with nothing changed is politely refused.
Deleting#
Delete is permanent. The dialog is explicit: "Are you sure you want to permanently delete {name}? This action cannot be undone and will erase all associated inventory records."
Related pages#
Product types · Product fields reference · Linking products to stores