Stores

A store is a trading location. Orders, invoices, returns, refunds and stock all belong to a specific store; the catalogue, customers, discounts and staff belong to the business and are shared across every store. Your first store is created for you during signup.

Who can do this: anyone whose role can view stores sees the list. Creating a store, editing one, and switching one on or off are reserved for the Administrator — whatever roles a staff member holds — because those actions spend the seats the business pays for.

Creating a store#

Stores → Create store opens the form. Before it does, a dialog states the seat consequence — a free seat means "there is no charge"; with none free you are offered Buy a seat in the same flow; and on the Free plan (which sells no seats) the option becomes upgrading. See Seats & add-ons.

The fields worth knowing about:

• Store name is the only required field.
• Store number is a three-digit code, unique within your business. Leave it blank and one is generated; type your own and it must be exactly 3 digits and not already in use.
• Store currency is displayed but locked. Whatever is sent, the store gets the business's currency — see Business profile.

The store switcher and "All Stores"#

The switcher in the top bar decides which store you are working in — every list, form and report follows it. With more than one store, an All Stores option appears: a combined view across your stores, not a store itself. You can read under it, but anything that writes a record — an order, an adjustment, an invoice — needs a real store selected.

Two more things about the switcher:

• Staff who are scoped to specific stores see only those stores, and are never offered All Stores.
• Disabled or archived stores are hidden from the switcher — but if the store you are currently on becomes one of those, it stays listed with a suffix and a warning so you can see what you are looking at.

Related pages#

Store statuses, deactivation & deletion · Seats & add-ons · Core concepts