Plans & billing
What each plan includes, how upgrades work, and how seats are billed.
Guides in this section
- How plans workWhat a plan includes, which features it turns on, and what changes when you change plan.Read more
- Comparing plansHow to read the plan cards, and the difference between monthly and annual billing.Read more
- Upgrading & downgradingAn upgrade starts now and you pay the difference. A downgrade waits until your renewal date.Read more
- Seats & add-onsHow you buy, use and give back extra store and staff seats.Read more
- Payment & the customer portalYour card, your SellerTower invoices, and what happens when a payment fails.Read more
- Cancelling & moving to FreeWhat you keep, what is switched off, and when it happens.Read more