Plan capabilities
Which plan unlocks which capability.
Everything a plan can switch on, in one list. Each badge below is resolved from the live plan catalogue at build time — when plans change, this page follows. A capability is a different gate from a permission: the plan says what the business bought, the role says what a person may do, and a paid feature needs both.
Discounts#
Available on Startup and above — creating and editing discounts and promo codes, and applying them to new orders. Existing discounts stay readable below the line, and already-discounted orders keep re-pricing correctly.
Fulfilment options#
Available on Solo and above — the non-in-store fulfilment types (pickup, takeaway, delivery, dine-in), the fulfilment board and tables. Existing delivery and dine-in orders remain workable after a downgrade; only new ones are gated.
Bulk product tools#
Available on Startup and above — bulk edit and CSV import. Bulk delete is deliberately never paywalled.
Customer groups#
Available on Startup and above — manual customer segments for discount targeting. The customer directory itself is core on every plan.
Stock history#
Available on Startup and above — the stock movement ledger and its Activity History view, with a per-plan retention window.
Staff activity tracking#
Available on Scale — the activity log. Without it the journal is never even written, and upgrading does not backfill — coverage starts when the feature does.
Analytics — graded#
Analytics comes in grades, each adding to the last:
- Available on every plan Limited — the Sales, Orders and Reports pages, without period comparison.
- Available on Startup and above Standard — adds Returns, Inventory and Performance, and the compare-with-prior-period everywhere.
- Available on Scale Drill-down — every record-level detail view and entity report, including a customer's purchase history.
Each plan also sets the analytics history window — how far back reports reach.
Custom roles — graded#
- Available on Startup and above Predefined — the roles pages, with the five built-in roles.
- Available on Scale Custom — authoring your own roles.
Assigning the built-in roles works on every plan.
Exports#
Available on Scale — the export builder and schedules. With one humane exception: after a downgrade, the history datasets stay exportable through the grace period so your journals can leave with you.
Not capabilities: allotments#
Stores and staff are seats, not features — every plan's allotment plus bought add-ons. The Free plan additionally carries a monthly order allowance; paid plans are uncapped. No plan caps products or customers.