Orders & invoices
Taking orders, pricing, fulfilment, and the invoices behind them.
Guides in this section
- Creating an orderBuild a sale on the checkout page, place it or save it as a draft, and know when stock moves.Read more
- How pricing worksThe order in which the server works out every total, with a worked example.Read more
- Order statusPending, Confirmed, Processing, Completed and Cancelled, and what each one allows.Read more
- Payment statusWhat each payment status means, why Paid, Partially paid and Pending open a dialog, and how bank transfers are checked.Read more
- Recording payments & depositsRecord money on an order, check bank transfers, set a deposit by hand, void a mistake and give back an overpayment.Read more
- Fulfilment status & typesAvailable on Solo and aboveThe five ways goods reach the customer, the steps of each, and the store settings behind them.Read more
- Dine-in & tablesAvailable on Solo and aboveSet up tables, seat dine-in and takeaway orders, and see how a table frees itself.Read more
- The fulfilment boardAvailable on Solo and aboveWork open orders as lanes: drag a card to its next step, or use Move.Read more
- Editing & cancelling ordersWhat you can change after an order is placed, what you cannot, and what cancelling does.Read more
- How invoices workA pro-forma quote first, a tax invoice once the order is paid, and why an issued invoice never changes.Read more
- Correcting an issued invoiceReissue an invoice: the correction is a new document, and both are kept.Read more
- Sharing invoices & payment linksEmail a customer their invoice, a payment proof link or a form link, and why the whole link matters.Read more