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Open SellerTower

User guide

Guide home Products & inventory: start here

Getting started

Overview What is SellerTower Core concepts Quick start: your first sale

Accounts & access

Overview Creating your account Choosing a plan at signup Signing in Passwords & security Invited staff: first sign-in Troubleshooting sign-in

Plans & billing

Overview How plans work Comparing plans Upgrading & downgrading Seats & add-ons Payment & the customer portal Cancelling & moving to Free

Your business & stores

Overview Business profile Stores Store statuses & deletion The Administrator

Team

Overview Staff & seats Inviting staff Roles & permissions Custom roles Activity log

Products

Overview Creating a product Product types Product fields reference Categories Images Bulk edit Bulk import (CSV)

Inventory

Overview How inventory works Linking products to stores Adjusting stock Batches & expiry Low stock & out of stock Quarantine Stock history Labels & printing

Discounts

Overview How discounts work Discount types Rules & scheduling Combining discounts Codes & usage limits

Customers

Overview Managing customers Customer groups Store credit Import & export

Orders & invoices

Overview Creating an order How pricing works Order status Payment status Recording payments & deposits Fulfilment status & types Dine-in & tables The fulfilment board Editing & cancelling orders How invoices work Correcting an issued invoice Sharing invoices & payment links

Returns & refunds

Overview Returns What happens to returned stock Refunds Refunding as store credit Automatic vs manual refunds

Analytics

Overview The home dashboard The metrics pages Metric definitions Drill-downs Date ranges & plan history Exports & reports

Settings

Overview User settings Business settings Billing settings

Reference

Overview Glossary Permissions reference Plan capabilities Error messages CSV templates FAQ

Guide home Products & inventory: start here

Getting started

Overview What is SellerTower Core concepts Quick start: your first sale

Accounts & access

Overview Creating your account Choosing a plan at signup Signing in Passwords & security Invited staff: first sign-in Troubleshooting sign-in

Plans & billing

Overview How plans work Comparing plans Upgrading & downgrading Seats & add-ons Payment & the customer portal Cancelling & moving to Free

Your business & stores

Overview Business profile Stores Store statuses & deletion The Administrator

Team

Overview Staff & seats Inviting staff Roles & permissions Custom roles Activity log

Products

Overview Creating a product Product types Product fields reference Categories Images Bulk edit Bulk import (CSV)

Inventory

Overview How inventory works Linking products to stores Adjusting stock Batches & expiry Low stock & out of stock Quarantine Stock history Labels & printing

Discounts

Overview How discounts work Discount types Rules & scheduling Combining discounts Codes & usage limits

Customers

Overview Managing customers Customer groups Store credit Import & export

Orders & invoices

Overview Creating an order How pricing works Order status Payment status Recording payments & deposits Fulfilment status & types Dine-in & tables The fulfilment board Editing & cancelling orders How invoices work Correcting an issued invoice Sharing invoices & payment links

Returns & refunds

Overview Returns What happens to returned stock Refunds Refunding as store credit Automatic vs manual refunds

Analytics

Overview The home dashboard The metrics pages Metric definitions Drill-downs Date ranges & plan history Exports & reports

Settings

Overview User settings Business settings Billing settings

Reference

Overview Glossary Permissions reference Plan capabilities Error messages CSV templates FAQ

User guide

Settings

Your profile, your business, and billing.

User settingsProfile, password, language and theme.
Business settingsBusiness identity, and the danger zone.
Billing settingsA tour of the billing page.