Returns & refunds
Taking goods back, refunding money, and store credit.
Guides in this section
- ReturnsRecording goods that come back: request, approve, complete, the quantity limit, and how a return is valued.Read more
- What happens to returned stockRestock, quarantine or write off: chosen for each item, carried out when the return is completed.Read more
- RefundsPaying money back: the refund methods, the limit on how much you can refund, and what happens when a payout fails.Read more
- Refunding as store creditRefunding a return as store credit, and how the app makes sure each credit is spent only once.Read more
- Automatic vs manual refundsWhich refunds a person raises, and which ones the app records by itself.Read more